loader image

Privacy Policy

Introduction

Hangman’s Drop Ski Club regards customer privacy as an important part of our relationship with members and guests. This privacy policy applies to all users of Hangman’s Drop Ski Club services and complies with current internet privacy standards.

If you have any questions or concerns regarding this statement, please contact the Booking Officer at +61 411 015 368.

 

Collection of Information

To provide the best possible service, we may collect personal information from you through various interactions with Hangman’s Drop Ski Club.

This may include, but is not limited to:

  • Telephone calls

  • Emails

  • Postal correspondence

  • Online forms submitted via our website

We also collect and store correspondence for purposes related to bookings, customer service, and accounts.

 

Use of Collected Information

Information collected from you is necessary for us to:

  • Provide you with accommodation and related services

  • Communicate essential details regarding your booking

  • Maintain high standards of customer support

  • Improve our service delivery and staff training

 

Storage of Collected Information

We take the security of your personal information seriously.

  • Sensitive information (e.g. credit card details) entered on our website is encrypted using Secure Socket Layer (SSL) technology.

  • We do not permanently store complete credit card information.

  • We adhere to widely accepted industry standards to protect personal data during transmission and storage.

If you have questions about data security, please contact us at bookings@hangmansdrop.com.au.

 

Access to Your Information

If your personal details change, you can request to update or delete your information by emailing bookings@hangmansdrop.com.au.

 

Bookings & Payments

When you book room/s from us, you may be asked to provide:

  • Personal information (e.g. name, email, address)

  • Financial details (e.g. credit card number and expiry)

This data is used strictly for billing and booking purposes. If we encounter any issues processing your booking, we will contact you using the provided information.

 

Communications

We may use your personal information to send:

  • Booking confirmations

  • Account information

  • Important lodge or safety updates

  • Occasional promotional material (where relevant)

You may opt out of promotional emails at any time by contacting us at bookings@hangmansdrop.com.au.

If your data is ever requested by a third party not acting as our service provider, we will notify you so you can make an informed decision about sharing your information.